Returns Policy
Sophia Blair gladly accepts returns on orders made at Sophia-Blair.com within 30 days of purchase unless the item is marked as non-returnable (Final Sale). If you purchased a Sophia Blair product from one of our partners such as a Spa or retail shop, please contact the retailer directly to process your return.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We currently ship only to Alaska, Hawaii and the 48 Contiguous states of the United States, if however you are an international customer that is interested in Sophia Blair products please Contact Us for a customized shipping quote.
When you place an order, we will either provide a flat rate shipping cost for your entire purchase or calculate shipping costs and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page. All shipping costs will be clearly marked during the checkout process.
Please also note that shipping rates for some items we sell may weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.